The NCA-CERT forms part of the investigative branch of NCA. It provides proactive cyber security services such as advisories, security monitoring services and cyber security incident management to protect the NCA and its licensees or entities in the telecommunications sector.

The primary mission of the NCA-CERT is to provide incident handling services for its internal constituents, the NCA, and facilitate incident coordination, information exchange and perform analysis to look for trends and patterns in incident activity for its external constituents, licenced Network Operators and their subscribers.